Grips Intelligence in-store data covering January 1 through July 31, 2026 shows Alienware, a wholly owned subsidiary of Dell Technologies (NYSE: DELL), splitting its brick-and-mortar revenue between two tracked retail channels: Best Buy at 54.5% and Amazon at 45.5%. The brand's average product price sits at $618.45 across the period, though pricing has trended downward, falling 13.1% overall and dipping a further 0.4% month-over-month to $595.73. Revenue has followed a similar trajectory, declining 6.3% versus the prior month and 8.6% over the tracked timeseries window from May through July 2026. That softening contrasts with the premium positioning of Alienware's top-selling items, including Aurora desktop configurations carrying average prices between roughly $2,035 and $2,837. Taken together, the figures point to a brand whose headline shelf prices are compressing even as its highest-profile products remain firmly in the upper tier of the market.
OVER TIME
Over the last three months, revenue on tracked channels has declined by 9% from May to Jul.
OVER TIME
Over the last three months, average selling price on tracked channels has decreased by 13% from May to Jul.
REVENUE SHARE
Revenue distribution across product categories for Alienware on Best Buy.
REVENUE SHARE
Revenue distribution across tracked channels for Alienware.
BY REVENUE
Alienware sells 45% online and 55% offline. Online runs through 1 channel; offline through 1.
Online
45%
55%
Offline
Online channels
45%
Offline channels
55%
BY REVIEW COUNT
Across 32K ratings on 2 channels, Alienware averages 4.7★. Most reviews for the products are in the 4.6–4.8 range.
BRAND AVERAGE
4.7
/ 5
From 32K ratings
Products are bracketed by their average rating, so all of an individual product's reviews fall into one bracket. This isn't a per-star breakdown of individual reviews.
BY REVENUE
$2,035.36
Price
$2.24M
Revenue
$2,836.82
Price
$2.14M
Revenue
$1,369.29
Price
$1.82M
Revenue
$149.99
Price
Revenue
$329.99
Price
Revenue
$89.99
Price
Revenue
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